A NEW EXPERIENCE FOR YOUR CUSTOMERS, VISITORS AND EMPLOYEES
when technology meet human emotion…
In a world where time is speeding up, where your customers are more and more connected, we offer you a new experience. The experience of using technology as a mean to trigger human emotion. Social Robotics is a singular asset for your strategy by representing innovation at the service of tomorrow’s world. Social Robotics is a unique asset of your strategy. We represent innovation serving the world of tomorrow.
Gfi devient inetum !
Une nouvelle identité d’entreprise
Un nouveau nom pour une nouvelle dimension
Un nouveau nom qui incarne notre nouvelle ambition de montrer que nous sommes devenus un groupe international et intégré avec 27 000 talents dans 26 pays et des capacités significativement renforcées pour opérer localement et encore plus près de nos clients.
Rendez-vous sur notre nouveau site www.inetum.com
Social robotics
bringing emotions into customer experience
Social Robotics is the idea that emotion weaves the customer relationship of today and tomorrow. Customers are more attached to the values of a brand than to its products. In a world where storytelling influences our bonds and our actions, emotions play a key role in attracting and retaining customers. Offer your customers the emotion they expect and the relationship you expect.
A unique experience
Your customers will discover a new digital experience that will meet their desires and needs in a natural way. Pepper then becomes their personal advisor, remembering their needs, their habits or the content they are interested in. He can anticipate their expectations and offer them a unique journey.
A social bond
Much more interactive than an information point or a simple tablet, our solution creates a social link that will significantly impact the relationship with your customers, patients and partners. They will be attracted by their new advisor as much as your products. Let your customers establish a social bond and enjoy a friendly moment of exchange!
A connected journey
Offer a journey that reflects your image through an integrated marketing and communication offer. Meet your customers’ expectations with a differentiating digital offer. Pepper is connected and interacts with their smartphones, so your customers will can find all the information they need in one place.
Social robotics
Our innovative solution
Social Robotics is the idea that humanoid robotics can help humans on a daily basis. We have been inventing solutions for companies, since 2016.

FIRMIN: THE SOFTWARE SOLUTION
Firminn is the digital platform for Pepper. It is composed of 11 modules which interact with all its skills abilities: vision, language, behaviour and stimuli. It is a complete tool to mission your robot without any coding. Firmin is therefore the intelligence of our humanoid robot, constantly evolving to best meet the needs of our customers.

PEPPER
Pepper is a singular humanoid robot created for human interaction, ensuring real emotions thanks to its voice, its gestures and its tablet. Pepper is able to recognize human emotions and as well as interacting in 15 languages! Pepper can adapt to many missions to meet your needs, becoming a new point of contact for your customers, visitors and collaborators.

A COMPLETE SUPPORT
The Social Robotics team is constantly looking for tomorrow's innovation. Creative and experienced, we are at your disposal for all your requests. From consulting to setting up your entire business cases, the Services team is here to support you during your project.
Innovation is part of the Gfi Group’s DNA. We are one of the leading innovative companies in France.

Let’s keep in touch!
Localisation
Le Cargo
157 Boulevard Mac Donald
75019 PARIS
Contact
Laurent MARCINIAK
socialrobotics@gfi.fr
SUPPORT CONTACT
support.socialrobotics@gfi.fr